{"id":2110,"date":"2023-01-17T17:38:16","date_gmt":"2023-01-17T17:38:16","guid":{"rendered":"https:\/\/cloudraysolutions.com\/?p=2110"},"modified":"2023-01-17T20:47:50","modified_gmt":"2023-01-17T20:47:50","slug":"do-you-slack","status":"publish","type":"post","link":"https:\/\/cloudraysolutions.com\/do-you-slack\/","title":{"rendered":"Do You Slack?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2110\" class=\"elementor elementor-2110\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a54bcf8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a54bcf8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fbce65e\" data-id=\"fbce65e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f51420 elementor-widget elementor-widget-page-title\" data-id=\"9f51420\" data-element_type=\"widget\" data-widget_type=\"page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"hfe-page-title hfe-page-title-wrapper elementor-widget-heading\">\n\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cloudraysolutions.com\">\n\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n\t\t\t\t\t\t\t\t\n\t\t\t\tDo You Slack?  \n\t\t\t<\/h2 > \n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9de5349 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9de5349\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d45ef7\" data-id=\"6d45ef7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cfecc3 elementor-widget elementor-widget-image\" data-id=\"3cfecc3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"507\" src=\"https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_104929-768x507.jpg\" class=\"attachment-medium_large size-medium_large wp-image-2117\" alt=\"Image of Apps that integrated with Slack.\" srcset=\"https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_104929-768x507.jpg 768w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_104929-300x198.jpg 300w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_104929-1024x676.jpg 1024w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_104929.jpg 1365w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3685d8c elementor-widget elementor-widget-text-editor\" data-id=\"3685d8c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>There are multiple ways to integrate Slack with Salesforce and other applications. As adoption of Slack increases, more companies are investing in integrating with it. Salesforce has some native capabilities and can trigger Slack posts through Flow. There are also third party platforms such as Workato which enable you to integrate multiple systems together.\u00a0<\/p><p>Last week I attended a Salesforce\/Slack event in Salesforce\u2019s Tel Aviv office. The presentations focused on the power and capabilities Slack brings to your business, and how you can leverage it for Sales and Operations.<\/p><p>I and other participants were blown away to learn how valuable Slack can be in the workplace.<\/p><p>Slack is not a collaboration tool. Slack is a business and productivity tool.<\/p><p>Some of the ROI reported are:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5819b8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5819b8f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1182093\" data-id=\"1182093\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da11441 elementor-widget elementor-widget-image\" data-id=\"da11441\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"506\" src=\"https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_103810-768x506.jpg\" class=\"attachment-medium_large size-medium_large wp-image-2116\" alt=\"ROI from using Slack\" srcset=\"https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_103810-768x506.jpg 768w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_103810-300x198.jpg 300w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_103810-1024x675.jpg 1024w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_103810-1536x1012.jpg 1536w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_103810-2048x1349.jpg 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bef31bd\" data-id=\"bef31bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-085e08d elementor-widget elementor-widget-text-editor\" data-id=\"085e08d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0<\/p><p>40% reduction in meeting prep time<\/p><p>3X faster lead response<\/p><p>2.6X increase in average deal size<\/p><p>+30% greater renewal pipeline<\/p><p>+60% greater forecasting accuracy<\/p><p>Average meeting\/huddle is under 15 minutes vs. scheduled meetings which average at 37 minutes!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-74f6bd0 elementor-widget elementor-widget-text-editor\" data-id=\"74f6bd0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Thousands of companies across all industries use Slack. My brain was whirling with all the possibilities that Slack brings to the table. While not all the companies are fully integrated with Salesforce as well, when the 2 are combined the power is magnified.<\/p><p>Haim Tiv, Global IT Manager at Fiverr, presented a live demonstration of some of the company\u2019s use of Slack. A panel of Slack clients described some of their internal use of Slack.<\/p><p><strong>Sales:<\/strong> You can create channels to communicate with your customers. This improves the client relationship and can close deals sooner. Instead of waiting to schedule a meeting, you can quickly correspond with them in the chat. If you need to jump on a call, then Huddle is all you need. As the deal progresses, you can easily share contract and quotes through Slack. In fact, you can kick off an entire signing process from Slack and ultimately have that update in Salesforce.<\/p><p>Taking it a step further, you can initiate a customer channel creation when an Account\/Opportunity reached a certain state. The related Salesforce Contacts can be automatically invited to the Channel by using the Email on the Contact record.<\/p><p><strong>Service:<\/strong> Your support agents can collaborate on Cases directly in Slack to resolve them faster. They can quickly @mention related colleagues who can help address issues that come up. Instead of waiting to arrange a meeting with an Engineer, they can pull them into the chat and resolve it together.<\/p><p>Salesforce Flows can be triggered to post a message in Slack when a Case is escalated or reaches a certain milestone. Managers can engage with the support agents to ensure the client&#8217;s issue is resolved.<\/p><p><strong>Onboarding:<\/strong> There are many processes that you can simplify and launch through Slack. For example, hiring managers can complete a form with a new employee&#8217;s information. This can automatically creates user logins for multiple platforms and welcome the employee to Slack. It can also start a process for the IT department to provide them with work computer and equipment for their job.<\/p><p>The new employee can receive guided prompts from a Bot which leads them through completing onboarding tasks and requirements.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a797910 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a797910\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9aa0962\" data-id=\"9aa0962\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca8f16d elementor-widget elementor-widget-text-editor\" data-id=\"ca8f16d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>ChatGPT:<\/strong>\u00a0Some companies are experimenting with integrating AI into slack. In the example below, a user asked ChatGPT to generate code to count from 1-10.<\/p><p>AI can be used to search knowledge bases and the general web for responses to questions whether from internal employees or customer.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-efcf9ed\" data-id=\"efcf9ed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-abe13e7 elementor-widget elementor-widget-image\" data-id=\"abe13e7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"654\" src=\"https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_115844-1-768x654.jpg\" class=\"attachment-medium_large size-medium_large wp-image-2119\" alt=\"\" srcset=\"https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_115844-1-768x654.jpg 768w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_115844-1-300x255.jpg 300w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_115844-1-1024x872.jpg 1024w, https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_115844-1.jpg 1182w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d6f747b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d6f747b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca10907\" data-id=\"ca10907\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2cb423a elementor-widget elementor-widget-text-editor\" data-id=\"2cb423a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07cfa5e elementor-widget elementor-widget-heading\" data-id=\"07cfa5e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">You might like to read:\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df5e360 elementor-widget elementor-widget-text-editor\" data-id=\"df5e360\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/cloudraysolutions.com\/working-with-workato\/\">Working with Workato<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do You Slack? There are multiple ways to integrate Slack with Salesforce and other applications. As adoption of Slack increases, more companies are investing in integrating with it. Salesforce has some native capabilities and can trigger Slack posts through Flow. There are also third party platforms such as Workato which enable you to integrate multiple [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Do You Slack? - cloudraysolutions.com<\/title>\n<meta name=\"description\" content=\"There are multiple ways to integrate Slack with Salesforce and other applications. As adoption of Slack increases, more companies are investing in integrating with it. Salesforce has some native capabilities and can trigger Slack posts through Flow. There are also third party platforms such as Workato which enable you to integrate multiple systems together.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cloudraysolutions.com\/do-you-slack\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Do You Slack? - cloudraysolutions.com\" \/>\n<meta property=\"og:description\" content=\"There are multiple ways to integrate Slack with Salesforce and other applications. As adoption of Slack increases, more companies are investing in integrating with it. Salesforce has some native capabilities and can trigger Slack posts through Flow. There are also third party platforms such as Workato which enable you to integrate multiple systems together.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cloudraysolutions.com\/do-you-slack\/\" \/>\n<meta property=\"og:site_name\" content=\"cloudraysolutions.com\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-17T17:38:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-17T20:47:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cloudraysolutions.com\/wp-content\/uploads\/2023\/01\/20230110_104929-768x507.jpg\" \/>\n<meta name=\"author\" content=\"Rachel Natik\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Do you Slack? Learn how you can integrate Slack to improve business productivity and sales!\" \/>\n<meta name=\"twitter:description\" content=\"There are multiple ways to integrate Slack with Salesforce and other applications. As adoption of Slack increases, more companies are investing in integrating with it. Salesforce has some native capabilities and can trigger Slack posts through Flow. 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